Welcome to Oxford
All you need to know about getting started with IT at Oxford, including step-by-step guidance
Welcome to everyone who has recently arrived in Oxford!
Guidance for new starters
There can be a lot to learn in your first few days after arriving, so we’ve put all you need to know about getting started with IT in a few handy pages on our website.
You’ll find step-by-step guidance about:
- activating your University accounts (including Single Sign-On and multifactor authentication (MFA))
- connecting to Wi-Fi (eduroam)
- accessing email using Nexus365 (Microsoft 365)
- getting IT help if you can’t find the answers on our websites
You can also find out about other services, such as virtual private networks (VPNs) for working remotely, free software, staying safe online, and IT training. Take a look.
Questions about IT at Oxford?
If you have an IT query, we recommend checking the Getting started pages first, particularly for questions about setting up your email, SSO or accessing Wi-Fi.
There are other ways to get IT help too. In the first instance, it's best to search our IT Help website or contact your local IT Officer.
If you still can't find the answer, the central IT Service Desk offers 24/7 help with Oxford University-related IT questions. Here's how you can find IT help.
