Welcome to Oxford!

Welcome to all new starters at Oxford University!

IT guidance for new starters

There can be a lot to take in during your first few days in a new place. To make it as easy as possible, we’ve put all you need to know about getting started with IT in a few handy pages on our website.

You’ll find step-by-step guidance about:

  • activating your University accounts (including Single Sign-On and multifactor authentication (MFA))
  • connecting to Wi-Fi (eduroam)
  • accessing email using Nexus365 (Microsoft 365)
  • finding IT help if you can’t locate the answers on our websites 

You can also find out about other services, such as the best places to store your files securely, virtual private networks (VPNs) for working remotely, free software, staying safe online, and IT training. Take a look.

Questions about IT at Oxford?

If you have an IT query, we recommend checking our Getting started pages first, particularly for questions about setting up your email, SSO or accessing Wi-Fi

There are other ways to get IT help too including searching our IT Help website or contacting your local IT Officer

If you still can't find the answer, the central IT Service Desk offers 24/7 help for Oxford University-related IT questions.