The post holder is a recognised authority in delivering IT services and managing effective business relationships between an IT service provider and its consumers, suppliers and partners. Their particular focus is on ensuring the effectiveness of Oxford’s devolved IT model, providing a long-term strategy for alignment of central IT with University needs and customer satisfaction. As part of this remit the post holder will also have management of the internal communications team based in the Office of the CIO.
This role is held by the Deputy Director, Customer Services and further details of the role are provided under that listing.