The Head of the IT Learning Centre will provide leadership and management to the teams of IT teachers, trainers and learning events support for learning activities in Customer Services in support of the strategic direction of IT Services. The post holder will be responsible for their own area of work and the co-ordination of the teams within the IT Learning Centre and project-related training, (currently 13 people on grades 2, 5, 7, 8 and 9). The activities of these areas require that the Head of ITLC be experienced in delivering teaching and training, managing teaching and training programmes and budgets, and managing contract staff. The Head of ITLC has responsibility for line management, budget management, recruitment, retention and professional development within the team.
