To provide administrative support to the IT Support Staff Services.
Essential selection criteria
Education to at least A level standard or equivalent experience
Experience of spreadsheets for account keeping and databases for course management
Strong administrative, organisational and financial skills including event management
The ability to carry out tasks with a high degree of accuracy and attention to detail
The ability to converse clearly in English, as well as excellent interpersonal skills and to show a pleasant 'can-do' manner and attitude to staff and students at all levels of the University
The ability to be diplomatic and sensitive when dealing with difficult issues related to IT Support Staff.
Experience with use of the Microsoft Office applications
Proven time management skills and the ability to organise and prioritise a variety of routine duties with a minimum of supervision, both independently and as part of a team
Enthusiasm for learning new skills in a rapidly developing IT environment
Desirable selection criteria
The use of online incident, service request and change management systems, and user administration systems
The skills and experience to become an effective member of the team as soon as possible
Knowledge of the higher education sector, particularly the University of Oxford and how it works
